Effective Date: February 14, 2025
1. Introduction
IQM Cyber (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our services or accessing our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information from you when you engage with our services, visit our website or communicate with us directly. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, company name and address
- Service Usage Information: Information related to your use of our cybersecurity services including, but not limited to, IP addresses, device information, network information and interactions with our platforms
- Technical Data: Logs, system configurations, security information and other technical data necessary to provide our services.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and improve our cybersecurity services
- To communicate with you, including sending updates, notifications and responding to inquiries
- To comply with legal and regulatory requirements
- To monitor and enhance the performance and security of our systems
- To conduct business analysis, audits and troubleshooting.
We do not use personal information for direct marketing unless you have provided express consent.
4. How We Share Your Information
We are committed to maintaining the confidentiality of your personal information. We may share your information in the following circumstances:
- With Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as cloud hosting providers or payment processors. These providers are bound by confidentiality agreements and are only permitted to use your personal information for the purposes specified by us
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights, enforce our policies, or comply with a legal process (such as a court order)
- With Your Consent: Or as otherwise permitted under the APPs.
5. Data Security
We take the security of your personal information seriously and take all reasonable steps to protect it from unauthorized access, alteration, disclosure or destruction.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer required, we will take reasonable steps to ensure it is securely deleted or anonymized.
7. Accessing and Correcting Your Information
You have the right to access the personal information we hold about you and request corrections if any of your information is inaccurate, incomplete or outdated. To make such a request, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us improve website functionality, analyze trends and gather information about how visitors interact with our site. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page and we will indicate the effective date at the top of the Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
For more details about your privacy rights under Australian law, visit the Office of the Australian Information Commissioner (OAIC)
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us.
We will respond to your concerns within a reasonable time frame and in accordance with applicable laws.